
THEN- 1999:
Workspace
700-square-foot apartment
Product SKUs
Dry Desert Lime, Rooibos, Honeybush – all first-to-market introductions, including nine SKUs of teas and herbal teasans, one assortment, four SKUs of fruit teas, three tea-infused vinegars and salad dressings.
Innovation
Numi was the first U.S. company to introduce Rooibos to a national audience. The tea soon became widely known as a high-antioxidant tea without caffeine. Numi continued its trend in innovation with a first-to-market offering of award-winning Flowering Teas.
Number of Employees
2: Ahmed and Reem.
Distribution
200 natural food grocery stores, coffee shops and gift shops in the U.S. as well as Canada and the UK.
Growth
Getting our feet wet!
Operations
Reem’s apartment served as Numi’s headquarters, where product packaging, shipping and product development all took place. Orders were organized in a shoe rack in Reem’s studio-turned main Numi office; the 75 square-foot office also housed Ahmed’s bedroom.
Reem’s favorite artist/poem
Artist: Susan Rothenberg Poet: Hafiz
Ahmed’s favorite band
Ben Harper
Founder roles and involvement
Reem painted original artwork that graced Numi’s packaging, using samples of original teas and tea-stained paper to make packaging. Rudimentary process sometimes involved driving her car over the paper as a makeshift printing press. Ahmed created all Numi blends, using Reem’s kitchen as the tasting lab and Reem as the chief taste tester. Ahmed was also chief product photographer, using props from Reem’s garden and home.
NOW- 2009:
Workspace
25,000-square-foot loft warehouse space near Jack London Square with public Tea Garden
Product SKUs
More than 104 SKUs, including teabags, loose leaf, bottled and flowering teas, gift items and accessories. InnovationNumi is the first U.S. company to introduce a complete line of premium-quality Puerh teas to a U.S. audience. Puerh is known as an ancient healing tea with more antioxidants than green tea.
Numer of employees
35: Ahmed and Reem are still at the helm of the organization.
Distribution
Thousands of mainstream and natural groceries, coffee shops, hotels, department stores, restaurants, spas, universities, gift shops, Costco as well as distribution to 29 countries.
Growth
Recognized industry leader; won more than 28 awards in business growth, sustainability, packaging and innovation.
Operations
Orders, shipping, customer service and product development all handled through fully-staffed operations, customer service department, shipping and warehouse teams; products stored in fully equipped Numi warehouse.
Reem's favorite artist/Poem
Artist: Rembrandt Poet: Hafiz
Ahmed's favorite band
Ray LaMontagne
Founder roles and involvement
Reem paints original artwork that graces Numi’s packaging, usually from her own art studio in Jack London Square. As CMO for the company, Reem oversees a professional marketing and design team on all visual and written merchandising. Ahmed creates all Numi blends, usually using Numi’s tasting lab as a test kitchen. As the company’s CEO, Ahmed oversees a qualified operations, QA and sales/foodservice team.